Organic Search 8 min read

FAQ Rich Results: A Rise and Fall: What’s Next?

By Fernanda Botelho de Oliveira 23 January, 2024

In the always-changing and ever-evolving landscape of search, we are constantly adapting to changes in search algorithms and features. One feature that has experienced a turbulent journey is FAQ rich results.  

Rich results, which provide users with quick answers to frequently asked questions directly on the search engine results page have recently made headlines due to their erratic presence and disappearance. Let’s delve into the rollercoaster ride of FAQ-rich results, their initial introductions, subsequent removal and the recent drop-out once again.  

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The Introduction of FAQ Rich Results

FAQ rich results were first rolled out in May of 2019 and were designed to enhance the user experience by providing straightforward answers to common questions without the need to click through a website. There was great potential to increase visibility and drive organic traffic to websites – by implementing structured data markup using’s FAQ Page markup, it was possible to optimise content for these rich results. This markup allowed Google to understand the questions and answers on a webpage, and then display them as featured snippets in the SERP. 

The Removal of FAQ Rich Results

In August 2023, Google abruptly removed FAQ rich results from the SERP, leaving SEO professionals puzzled and frustrated. The sudden disappearance of this feature sparked speculation and discussion within the SEO community, with many questioning the reasons behind Google’s decision. Some suggested that the removal resulted from quality concerns, as Google aimed to prioritise authoritative sources for displaying rich results. Others hypothesised that it was part of a larger algorithmic update, with Google continuously refining its search algorithms to provide users with more relevant and reliable information. 

The Return of FAQ Rich Results

Just as we were coming to terms with the absence of FAQ rich results, they made a surprising comeback. Around two months after their removal, it was noticed that this SERP feature had made a reappearance. This sudden resurgence provided hope for those who had invested time and effort in implementing structured data markup for their FAQ content. However, the elation was short-lived, as a recent turn of events suggests that FAQ rich results have once again been dropped from Google search results. 

The Recent Drop-Out of FAQ Rich Results

In early January 2024, reports started pouring in from SEOs and industry experts, indicating that FAQ rich results were disappearing from the SERP yet again. Tools like Semrush displayed a significant drop-off in the presence of this feature, backing up these reports. SEO professionals took to online forums and social media platforms, sharing their observations and experiences regarding the most recent disappearance of these rich results. This latest development has left us all wondering about the future of FAQ rich results in organic search. 

The Impact 

The constant fluctuations in the availability of FAQ rich results have created a sense of uncertainty and frustration among SEO professionals. The introduction and subsequent removal of these rich results have disrupted SEO strategies and forced websites to adapt to the changing search landscape. Those who had invested time and resources in implementing structured data markup for FAQ content now find themselves grappling with the removal of a valuable source of organic traffic. The rollercoaster ride of FAQ rich results serves as a reminder of the ever-changing nature of search engine optimisation and the need for flexibility and adaptability in the face of algorithmic updates. 

Google’s Motivations and Future Plans

While Google has not provided explicit reasons for the removal of FAQ rich results, it is clear that the search engine giant is continually refining its algorithms to improve the quality and relevance of search results. The emphasis on authoritative sources and the removal of potentially low-quality FAQ content suggest that Google is prioritising user experience and reliable information. As we all navigate the uncertain terrain of algorithm changes, it is crucial to stay updated with Google’s guidelines and best practices.  By focusing on creating high-quality and authoritative FAQ content, websites can increase their chances of being featured in rich results when, or if, they make a return. 

Tips for Navigating the FAQ Rich Results Landscape

While the future of FAQ rich results remains uncertain, there are several strategies and best practices that website owners and SEO professionals can adopt to adapt to the changing search landscape. Here are some tips for navigating this ever-changing terrain: 

  • Focus on high-quality content: Creating informative and well-structured FAQ content is essential for attracting organic traffic and improving visibility in search results. 
  • Monitor industry trends: Stay updated with the latest developments in the SEO community and keep an eye on Google’s announcements and guidelines regarding FAQ rich results. 
  • Diversify SEO strategies: While FAQ rich results can be a valuable source of organic traffic, it is important to have a diverse SEO strategy that encompasses various optimization techniques and channels. 
  • Focus on user experience: Ultimately, Google’s goal is to provide users with the most relevant and reliable information. By prioritising user experience and creating content that meets user needs, websites can improve their chances of ranking well in search results. 

Inconsistencies and uncertainty have marked the FAQ rich results saga in Google searches. It has been a constant struggle for websites to navigate a constantly changing landscape, from their initial introduction to their subsequent removal and most recent dropout. While FAQ rich results may remain uncertain shortly, adapting to changes in search algorithms and producing high-quality content will always be the keys to success in SEO. The Google search algorithm is continually refined, and SEO professionals must remain informed and agile in their SEO strategies to remain competitive. This is the only way to stay ahead of the curve and make the most of Google’s ever-changing search engine opportunities. 

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